The New Normal In
CARING FOR YOU

Hours Starting June 1st:
Monday, Tuesday 9a-6p | Wednesday, Thursday 9a-8p | Friday 9a-6p | Saturday 9a-5p

After thoroughly reviewing the safety guidelines released by both the State and Larimer County, we have worked extremely hard to make our environment a safe space. It is our desire to uphold the safety, sanitation, and wellness of both our employees and our guests. With that being said, we wanted to give information about our in-depth sanitation procedures before, during, and after each appointment as well as new protocols for you.

WHAT YOU CAN DO

• We ask that you please wait outside for a Trios Employee to greet and check you in before you enter the building. After we take your temperature, you are welcome to wait outside or in your car. Your stylist will text you when she is ready for you. As mandated by the State, anyone with a fever above 100.4 will be asked to re-schedule.
• Please come alone to your appointment. No additional people will be allowed into the building due to the occupancy limit rule from the State of Colorado. One parent may accompany one minor child.
• It is mandated by the State Department of Public Health that you wear a mask for the duration of your appointment and the entire time you are in the facility, so please make sure you have brought a clean mask. No food or drink are allowed inside for a limited time.
• During your shampoo experience, there will be no talking allowed at the shampoo bowl.
• Please only bring in what can fit on your lap. No large handbags or coats will be allowed.
• With the restrictions placed on our business and the demand for appointments, we will uphold strong enforcement for cancelling without two full business days notice to change or cancel an appointment, or not showing up for your scheduled appointment. You will be charged up to the full amount of the service. Thank you for understanding and valuing our technician’s time.
• All services will be held with a credit card on file or a Trios Gift Card. At this time, we are not accepting checks for payment. As always, gratuities can be charged to your credit card. We will ensure your stylist receives it and you are acknowledged. We kindly ask for two full business days notice to change or cancel your appointment in order to avoid our charge cancellation fee up to the full amount of the service. If you miss your appointment you will be charged the full amount to your card on file or your gift card. Thank you for understanding.
• We now offer touchless and paperless checkouts. We will check you out at the station and gather products for you during your service, as we are practicing social distancing and preventing people congregating too close to each other in the front. Any products purchased during this time greatly supports our local business.

WHAT WE ARE DOING

• To follow social distancing guidelines, Trios has spaced each hair station 6′-7′ apart.
• We have installed all new touchless faucets for our bathrooms.
• As mandated by the State, we are checking all client and employee temperatures before they can enter the building.
• All product testers have been removed from the retail area. (If you would like a sample, please inquire with a Trios employee)
• We are currently not accepting cash or checks as a payment type. We also offer a touchless payment option, by saving client credit card information in a secure network.
• All card readers will be cleaned and sanitized between each use.
• At the end of each day, we are resetting and sanitizing the salon in depth to prepare for the next day.
• Waiver will need to be signed before coming in for your appointment. (We will have hard copies in salon if needed)

WHAT OUR TEAM IS DOING

• During the COVID-19 closure each of our staff members has become Barbicide Certified. Prior to each appointment our technicians will be sanitize their tools, and station with Barbicide and a 60% alcohol-based cleaner, for your safety.
• We will be washing our hands and using hand sanitizer between each client and asking the client to do the same before starting their service.
• Per State mandate, all staff will be wearing a mask.
• Door handles, restrooms, and high traffic countertop surfaces will be cleaned and sanitized every 15 minutes.
• Capes and hair towels will continue to be washed between each guest per our regular sanitation procedure.